Junior Admin Assistant - Call Centre jobs in Ekurhuleni (East Rand)

Location: Ekurhuleni (East Rand) Area Code: Not Mentioned

Key Skills: junior admin assistant - call centre

Job Length: Permanent Functional Area: Not Mentioned Salary($): Market Related
Telecommute: No Industry Type: Not Mentioned Travel Required: Not Required
Role: Not Mentioned Career Level: Not Mentioned Date Posted: Sep 18th, 2014
Employee Type: Not Mentioned

Job Description:

  • Completed grade 12
  • 1-2 years' experience in an admin

Knowledge:

  • Proficiency on systems (MS Office, SAP)



  • Managing telephone calls, messages and e-mails
  • Building and nurturing relationships with internal clients
  • Gaining an understanding of customer business and needs
  • Tending to customer queries and requirements
  • Coordinating interviews
  • Providing timeous feedback as required
  • Responsible for general admin duties; including typing, filing, typing & pulling of reports, distribution of files.
  • Supply basic information to clients about the functions of the office.
  • Prepare and manage the boardroom activities.
  • Arrange that the boardroom is cleaned and setup
  • Assist with the setting up of internal functions/events.
  • Develop PowerPoint presentations
  • Conduct the necessary daily, weekly and monthly planning
  • Completion of cycle brief information.
  • Keep asset register up to date
  • Assist in reconciling all Call Centre expenses and investigate report and rectify all discrepancies. This refers to and not limited to all invoices / charges to the Call Centre cost centre:
  • Printing
  • Stationary
  • Catering
  • Travel expense, etc
  • Ad hoc administration functions
  • Assist as a back up to call centre agents if need be

Competencies:

  • Clear Communication
  • Plan and think ahead
  • Results focused
  • Composed and Resilient
  • Upholding standards and ethics
  • Build and use key relationships
  • Completed grade 12
  • 1-2 years' experience in an admin

Knowledge:

  • Proficiency on systems (MS Office, SAP)